Privacy Policy

The protection of your personal data is very important to us. Below we inform you, in accordance with the General Data Protection Regulation (GDPR), about the processing of personal data on our website.

 

1. Controller

K+R Reinigungssysteme e.K.

Herrenwiesenweg 1

71701 Schwieberdingen

Germany

Phone: +49 1573 2033980

E-mail: info@rossen-kosmetik.de

Cooperations & Marketing: marketing@rossenkosmetik.de

VAT ID: DE352606263

Tax number: 871 201 45659

 

2. Collection and Processing of Personal Data

We process personal data when you provide it voluntarily or when processing is technically necessary.

 

Categories of data processed:

- First and last name

- Billing and shipping address

- E-mail address

- Phone number

- Payment information

- Order details

- Technical data (IP address, browser details, device information, time of access)

 

 

Purposes of processing:

- Order processing and fulfillment

- Delivery of goods

- Payment processing

- Customer communication

- Security and technical operation of the website

- Optimization of our online services

 

 

Legal bases:

- Art. 6 (1) b GDPR

- Art. 6 (1) f GDPR

- Art. 6 (1) a GDPR

 

3. Disclosure of Personal Data

Data is shared only with essential service providers such as shipping partners, payment providers, and technical providers. Sharing with Google and Meta occurs only with your consent.

 

4. Hosting and Server Log Files

Our website is hosted on servers operated by an external hosting provider. Technical data is automatically collected when visiting the website, including IP address, time of access, browser type, operating system, and pages visited.

 

 

These data are necessary to ensure secure and stable website operation. Legal basis: Art. 6 (1) f GDPR.

 

5. Contact Form

When using the contact form, we process your name, email, phone number, and message to respond to your inquiry. Legal basis: Art. 6 (1) b GDPR.

 

6. WhatsApp Contact

When contacting us via WhatsApp, personal data (such as your phone number, message content, and metadata) is transmitted to WhatsApp Ireland Limited and possibly Meta Platforms Inc. (USA). Messaging is end-to-end encrypted.

 

Legal basis: Consent according to Art. 6 (1) a GDPR.

 

7. Cookies & Consent Mode

Our website uses necessary cookies and — with your consent — analytics and marketing cookies via a cookie banner supporting Google Consent Mode v2.

 

8. Google Analytics 4

Used only with consent. Processes shortened IP address, device information, and usage data. Possible data transfer to the USA. Storage period: 2–14 months.

 

9. Google Ads Conversion Tracking

Tracks conversions to optimize advertising — only with consent.

 

10. Google Tag Manager

Manages tools but does not process personal data.

 

11. Meta Pixel & Meta Conversions API

Tracks user interactions for advertising — only with consent. Possible data transfer to the USA.

 

12. Newsletter

We store your email address until you withdraw consent (double opt-in procedure).

 

13. Storage Period

Data is stored for 6–10 years or according to the retention policies of external service providers.

 

14. Your Rights

You have the right to access, rectify, erase, restrict processing, data portability, withdraw consent, and file a complaint.

 

15. Data Security

We use SSL encryption, restricted access, and technical and organizational security measures.